The hotel offers amenities for your comfortable stay and unforgettable experiences
Immaculate Room
“Our room was spotless and beautifully arranged, making for a very comfortable stay.” view full review
Relaxing Spa
“The spa facilities were really good; the massage I received was incredibly rejuvenating.” view full review
Excellent Shower
“The shower pressure was excellent, providing a refreshing experience after a long day.” view full review
Delicious Breakfast
“The breakfast options were diverse and good, setting a positive tone for the day.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Sun terrace
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Blvd Hermanos Serdan, 794,
Puebla,
Mexico,
Puebla
Map view
Blvd Hermanos Serdan, 794,
Puebla,
Mexico,
Puebla
City landmarks
Boulevard Esteban de Antunano y Av. Obreros Independientes
Museo De La Musica De Viena
2100 ft
Boulevard Esteban de Antunano 111
Museo Casa del Titere y Marionetas Mexicanas
2900 ft
Parks
Paseo De Los Gigantes Park
2100 ft
Church
Rosary Chapel
4000 ft
Events
La Constancia Mexicana
3200 ft
Shopping Area
Galerias Serdan
3200 ft
Av. Obreros Independientes
Museo De La Musica Mexicana Rafael Tovar & De Teresa
2200 ft
18 Poniente # 103 Centro Historico
Secret Convent of Santa Monica
1.0
mi
Shopping Area
Herencia 811
4800 ft
7 Norte con 2 Poniente
Ex Convento Franciscano
4600 ft
Shopping Area
Triangulo Las Animas
1.2
mi
Museums
Museo Infantil
1.1
mi
3a Norte and 4a Poniente La Libertad
Cuexcomate
1.6
mi
Mall
Shasa
1.5
mi
Blvd la pedrera plaza capu
Dulces galy
1.7
mi
16 Norte 605
Mercado La Acocota
2.1
mi
Public Building
Chautenco
2.2
mi
Parks
Recreativo El Ameyal Park
2.3
mi
Mall
Southern Cross Mall
2.2
mi
Av. Industrializacion
Virgen de la Inmaculada Concepcion
2.4
mi
Lateral Sur 3510
Talavera de la Reyna
2.6
mi
Church
Iglesia Del Cielo
2.6
mi
Osa Mayor 2520
Estrella de Puebla
4.0
mi
Night club
Tumbao Latino
2.9
mi
11 Norte and 12 Poniente
Museo Nacional del Ferrocarril
3.2
mi
Church
Church of Santo Domingo
3.8
mi
Church
Iglesia de Nuestra Senora de los Remedios
3.6
mi
Nearby
Calle Francisco Villa 6 Las Fuentes de Puebla
Museo del Automovi de Puebla
1300 ft
Parks
Paseo De Gigantes
1000 ft
Calle Francisco Villa 4 Las Fuentes de Puebla
Parque Paseo de los GIgantes
1300 ft
Restaurants
Jardin del Asador
900 ft
Plaza del Meson 810 Local 17
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Cleanliness
Attentive service
Room size
Expensive dining
7.0/10
Very good
Rooms
7.6
Location
6.4
Service
7.2
Dining
6.4
Guest reviews
7.0/10
based on 5 reviews
9.0
9.0/10 based on 430 reviews
Mike
United States of America,
February
2025
7.4/10
I had a nice stay at this hotel; everything was clean and comfortable, and the staff did a great job of making sure I had what I needed. The location is convenient for getting to places, but it's somewhat isolated from other service options. While the dining was decent, it was a little on the expensive side. Overall, I found good value for money, although the rooms could be a bit bigger.
Rooms
7.0
The rooms were good, though I felt they could be a bit bigger for more comfort.
Service
9.0
The service definitely showed that they cared about my comfort; everyone from the valet to the bartender and the reception were very attentive.
Location
6.0
The hotel's location is very convenient for travel, but I found it somewhat isolated from other options for dining and shopping.
Dining
7.0
Dining was a little expensive, which made it less appealing, but the food itself was enjoyable.
Facilities
8.0
Facilities were nice and well-maintained, adding to the overall pleasant atmosphere of my stay.
Cleanliness
Room size
George
United States of America,
February
2025
7.6/10
The hotel has a modern and luxurious vibe, with clean and spacious rooms that made my stay comfortable. However, the dining options, while tasty, felt a bit overpriced, and the location, although convenient, was somewhat isolated from other services. Overall, the amenities and views were fantastic, but I wish there were more dining options at a better price point.
Rooms
9.0
The rooms were spacious and had a modern feel, which made for a very comfortable stay.
Service
7.0
The service was decent; they showed they cared about my comfort, but sometimes they weren't as helpful as I hoped.
Location
7.0
The location is quite convenient for accessing the main attractions, but it does feel somewhat isolated from other services.
Dining
6.0
Dining was good, but I found the prices a bit high for what was offered.
Facilities
9.0
The hotel amenities were excellent, especially the pool area and the views, which added a lot to the experience.
Luxurious vibe
Overpriced dining
Julian
United States of America,
February
2025
6.4/10
I had a pleasant stay at the hotel with clean and comfortable rooms, and the staff was very attentive to my needs. The location is decent, but I found it a bit isolated from many service options. While the dining options were a tad expensive, the facilities, especially the pool, made for a relaxing experience. Overall, I felt it was good value for money, though there are a few areas that could use improvement.
Rooms
7.0
The rooms were good, though they could be a bit bigger for more comfort.
Service
6.0
The service was not so helpful at times, but the staff did show that they cared about my comfort and needs.
Location
6.0
The location is very convenient, but at the same time somewhat isolated from service options.
Dining
5.0
The dining options were a little expensive, especially considering the limited variety.
Facilities
8.0
The facilities were well maintained, and I particularly enjoyed the pool area.
John
United States of America,
December
2024
7.8/10
I had a pleasant stay at the hotel, where the rooms were clean and had a cozy vibe. The staff was really attentive and made sure I had everything I needed, which I appreciated. However, I found the dining options a little pricey for what was offered. Overall, it provides decent value for money, but a few tweaks in the dining area could enhance the experience.
Rooms
8.0
The rooms were quite good, clean, and comfortable, although a bit bigger would have been ideal.
Service
9.0
The staff showed that they cared about my comfort and were very attentive, making my stay enjoyable.
Location
7.0
The location is convenient for getting around, though it felt somewhat isolated with limited service options nearby.
Dining
7.0
Dining options leaned towards the expensive side, but I enjoyed the healthy salads available on the menu.
Facilities
8.0
The facilities were modern and well-maintained, contributing positively to my overall experience.
Marc
United States of America,
October
2024
6.2/10
My stay at the hotel was a mix of positives and a few letdowns. The rooms were clean and provided a comfortable atmosphere, while the service was a bit lacking at times. The location was convenient but felt somewhat isolated from more service options. Dining was on the pricier side, and I wished there were more variety. Overall, it was a decent experience, but there are definitely areas that could be improved.
Rooms
7.0
The rooms were clean and comfortable, but could be a bit bigger for my liking.
Service
5.0
The service wasn't as helpful as I had hoped; they didn't show much initiative to make sure I was comfortable.
Location
6.0
The location is very convenient, yet it felt a bit isolated from other services and options.
Dining
7.0
Dining options were a bit expensive, but the Danish pastry I had was quite good.
Facilities
6.0
The facilities were generally nice, but nothing stood out as exceptional.
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